Recovery Officer

Responsibilities: Contact customers with overdue payments via phone, email, or visits Negotiate repayment plans and settlements Maintain accurate records of recovery activities Follow up consistently on delinquent accounts Prepare weekly/monthly recovery reports Escalate difficult cases when necessary Ensure compliance with company policies and legal regulations Requirements : Minimum of OND/HND/BSc in any related field 1–3 years of experience in debt recovery, credit control, or collections Strong communication and negotiation skills Ability to handle pressure and meet targets Basic knowledge of accounting principles