Product & User Operations Officer

Responsibilities: Support the setup and daily execution of in-platform operations and content placements, including task configuration, content arrangements or review and support for A/B or beta tests when required, with basic follow-up summaries. Monitor key placements and campaigns, and coordinate with relevant teams to make timely adjustments when needed. Conduct competitor research on in-platform strategies (campaign mechanics, bonus formats, user journeys, product experience) and prepare concise benchmarking reports. Collect user feedback via online or phone surveys, prepare basic reports (spreadsheets/charts), and share practical suggestions to improve user experience and operational execution. Provide practical suggestions to improve product experience and operational workflows, and actively support other key operational initiatives as needed. Requirements: Bachelor’s degree or higher in Marketing, Public Relations, Psychology, Data Analysis, Business Management, Media and...