Customer Service Representative

Responsibilities: Provide excellent customer service through various channels, including phone, email, and chat. Efficiently handle customer inquiries, complaints, and returns. Process orders accurately and timely. Upsell and cross-sell products to maximize sales. Maintain a positive and professional demeanor at all times. Stay updated on product knowledge and company policies. Requirements: Minimum of B.Sc. qualification. Minimum of 1 year experience. Strong interpersonal and communication skills. Excellent problem-solving and conflict-resolution abilities. Ability to work independently and as part of a team. Proficient in computer systems and software. Previous experience in customer service or sales is preferred. Benefits: Competitive salary and benefits package. Opportunities for growth and advancement. Supportive and collaborative work environment.