E Commerce Associates

Responsibilities : Online Store Management Upload and maintain product listings (descriptions, pricing, images, SKUs) Ensure product information is accurate and optimized for search (SEO) Monitor inventory levels and coordinate with in-store stock Update website banners, promotions, and seasonal collections Order Fulfillment Process online orders accurately and efficiently Coordinate picking, packing, and shipping of products Manage returns, exchanges, and refunds Track shipments and resolve delivery issues Customer Service Respond to customer inquiries via email, chat, and social media Provide product recommendations and beauty advice when needed Resolve complaints and escalate issues appropriately Maintain a high customer satisfaction rating Support social media content and product launches Identify trends and recommend new products or improvements Administrative & Reporting Generate weekly sales and inventory reports Maintain organized digital records Support marketplace platforms...