Customer Service and Admin Officer

Responsibilities: Answering telephone calls and handling inquiries Customer service and telemarketing Use of AI Chatbots like ChatGPT to produce write-ups Uploading of products and services on prescribed social media pages Maintaining social media pages, replying to comments to encourage customers to make a buying decision. Ensuring, through approved means, the enrollment of students Directing prospective students to pay to the prescribed company account Maintaining diaries Arranging appointments Taking messages Typing and word processing Filing Organizing and servicing meetings (producing agendas and taking minutes) Managing databases Prioritizing workloads Recruiting, training, and supervising junior staff Handling correspondence and maintaining social media platforms Implementing new procedures and administrative systems Liaising with relevant organizations Coordinating mailshots and similar publicity tasks Brand building and brand management using media tools Working with...