Front Desk Officer

Responsibilities: Front Desk: Welcome and attend to walk-in clients professionally Respond to phone calls, WhatsApp inquiries, and emails Provide accurate information on pricing, services, and delivery timelines Handle customer complaints and resolve issues efficiently Follow up on deliveries and customer feedback Operations Support: Record daily shipments and maintain proper documentation Coordinate with drivers and operations team Track deliveries and update customers accordingly Prepare daily reports on inquiries and completed deliveries Administrative Duties: Maintain organized filing systems (digital & physical) Manage office supplies and logistics materials Assist management with scheduling and documentation Requirements: Minimum of HND in any related field 1 year of experience in front desk role (logistics experience is an advantage) Strong communication skills (spoken and written) Good knowledge of Microsoft Office & social media platforms Ability to multitask and work under...