Account Officer

Responsibilities : Craft new sales proposals and contract renewals Schedule product demos Contact customers via email or phone to answer queries or retrieve information about their accounts Update internal databases (CRM) with account details Perform back-office sales tasks to support Account Executives as needed Research market trends and competition Create reports on sales and marketing campaigns Maintain digital and physical records of invoices and contracts Address payment issues Identify new revenue prospects Requirements: Experience in customer service roles is a plus Good verbal and written communication skills