Hotel and Lounge Assistant

Responsibilities: Front Desk & Hotel Support: Welcome guests warmly and professionally Assist with guest check-in and check-out processes Handle guest inquiries, bookings, and complaints politely Ensure all bills are settled before guests leave the premises Confirm payments with a supervisor before departure Lounge & Bar Support: Assist with serving food and drinks Maintain the cleanliness of the lounge and seating areas Monitor guest comfort and respond promptly to requests Ensure no staff requests personal payments from guests Support lounge setup and closing procedures Event & Venue Support: Assist with event preparation and basic setup Ensure event areas remain clean and organized Report damages or issues immediately Support coordination during busy periods Customer Service: Maintain a friendly and welcoming attitude at all times Represent Magida Gardens professionally Resolve minor guest concerns and escalate major issues Uphold company policies at all times Requirements: Minimum...