Sales Operations & Order Coordination Executive

Responsibilities: Track all confirmed sales orders from entry to dispatch Maintain live order status reports with real-time production updates Provide proactive customer updates on order progress Coordinate across Sales, Production, QC, Warehouse, Procurement & Finance Manage structured sample tracking and conversion follow-ups Prepare weekly and monthly Sales Operations reports Verify order accuracy against approved quotations Act as operational contact for order-related customer queries Identify process bottlenecks and drive workflow improvements Requirements: Bachelor’s degree in Business, Engineering, or related field 2–5 years’ experience in manufacturing (Packaging experience preferred) Strong Excel skills (mandatory) Experience working in a factory environment Strong attention to detail and cross-functional coordination skills