Dental Customer Service & Patient Care Coordinator

Responsibilities: Serve as the first point of contact for patients via phone calls and email Schedule, confirm, and manage dental patient appointments Respond to patient inquiries regarding services, appointments, and procedures Assist with billing communication and follow-up with patients regarding payments Conduct patient follow-up calls after appointments or treatments and follow up with past existing clients Maintain accurate patient records and documentation Coordinate with the dental team to ensure smooth patient scheduling and care Ensure professionalism and confidentiality when handling patient information Requirements: Degree or diploma in Dentistry, Dental Therapy, Dental Nursing, Dental Hygiene, or a related healthcare field Minimum of 2 year experience working in a dental clinic or dental-related environment Strong verbal and written communication skills Excellent phone etiquette and patient communication skills Strong organizational and multitasking abilities Ability to...