Front Desk Officer

Responsibilities: Greet and assist clients and visitors professionally on behalf of the organization. Maintain a logbook for all incoming guests and clients. Acts as the point of contact between the managers and visitors. Answer all incoming calls and take messages. Collect, sort, and distribute correspondence. Handle customers’ requests and complaints. Tracking time and attendance of all staff Manage the reception area, ensuring it is tidy, organized, and welcoming. Build and maintain strong relationships with new and existing clients. Maintain in-depth knowledge of available properties, pricing, and features. Provide after-sales support and ensure excellent client satisfaction Requirements: HND or Bachelor’s degree in Mass Communication, Business Administration, or any related field. Must have 2-4 years of experience in a similar role. Proficient use of the Microsoft Office suite (Ms Word, MS Excel, Outlook, PowerPoint, etc). Strong Interpersonal and organizational skills. Strong...