Receptionist

Responsibilities: Front Desk Management: Welcome and attend to patients, visitors, and clients courteously and professionally. Ensure the reception area is clean, organized, and presentable at all times. Provide basic information about IfeanHealth’s services and direct visitors to appropriate departments. Appointment & Patient Coordination: Schedule, confirm, and manage patient appointments for healthcare professionals. Maintain an accurate daily appointment log and ensure timely communication with patients. Assist in coordinating patient flow to minimize waiting time. Communication Management: Receive and direct incoming phone calls, emails, and inquiries appropriately. Respond to general inquiries and escalate complex issues to the appropriate department. Ensure prompt communication between patients, staff, and management. Administrative Support: Maintain proper documentation and filing of patient records and administrative documents. Assist with data entry, reports, and basic...