Waitress/Cashier

Responsibilities: Customer Service: Welcome and attend to customers in a polite and professional manner Take accurate food and beverage orders and relay them to the kitchen Serve meals promptly and correctly Handle customer inquiries and complaints courteously Dining Area Management: Ensure tables, chairs, and dining areas are clean and well-arranged Clear tables promptly after use Maintain high hygiene and cleanliness standards Order & Cash Handling Support: Support accurate billing and payment processes Confirm orders before serving to avoid errors Report discrepancies or issues to supervisors Compliance & Conduct: Follow company policies, hygiene standards, and service procedures Maintain proper grooming and wear the assigned uniform Adhere to instructions from supervisors and management Key Performance Indicators (KPIs): Customer satisfaction and feedback Order accuracy Speed and efficiency of service Hygiene and service standard compliance Punctuality and attendance Requirements:...