IT & Systems Operations Coordinator

Responsibilities: Staff Workspace Setup and Access Management: Create and manage staff accounts (emails, system logins, dashboards) Set up and assign access permissions based on roles Onboard new staff into IMATA systems and workflows Ensure all staff have the correct tools required for their role Maintain a structured and secure digital workspace System Setup and Maintenance: Set up and maintain all operational systems, including: KPI tracking systems Admin dashboards Rider booking and data entry systems Monitor system performance and ensure minimal downtime Perform routine checks to ensure systems are functioning correctly Data Management and Accuracy Control: Monitor and verify data entries across systems Identify discrepancies, inconsistencies, or missing data Work with relevant staff to correct errors promptly Ensure alignment between physical records and digital systems Technical Support and Staff Assistance: Provide first-level technical support to all staff Resolve issues...