Operations Assistant

Responsibilities: Administrative & Operations Support : Create and send invoices to clients Track payments and follow up where necessary Maintain organized records of client orders Assist with managing order timelines and updates Run business-related errands Support on shoot days Client Management: Respond to client inquiries (Instagram & WhatsApp) Share pricing, processes, and service information clearly Book consultations and manage scheduling Maintain professional and warm communication with clients Social Media Management: Schedule posts and ensure consistency Respond to DMs and comments in line with brand tone Assist with basic content creation and uploads General Support: Assist the founder with day-to-day business tasks Ensure smooth communication between client-facing and production teams Flat urgent issues or client concerns promptly Requirements: Minimum HND 2 years of previous experience in a similar role