Billing Administrator

Responsibilities: Billing Operations: Process customer billing requests accurately and promptly Generate invoices and ensure correct application of tariffs and plans Handle billing adjustments, disputes, and reconciliations Maintain accurate billing records and documentation Service Provisioning Support: Perform IP address assignment and management Process service upgrades and downgrades based on customer requests Coordinate activation, suspension, and termination of services Ensure alignment between billing systems and network provisioning Monitoring & Reporting: Create and maintain customer usage graphs Customer & Internal Support: Respond to customer billing inquiries and resolve issues efficiently Liaise with NOC, Network Engineering, and Sales teams for service-related requests Assist in onboarding new customers from a billing and provisioning perspective Requirements: Bachelor’s degree in IT, Finance, Business Administration, or related field 2–4 years of experience in billing,...