Customer Service Representative

Responsibilities: Responding to customer queries via phone, email, or chat Resolving complaints and concerns in a professional manner Providing product/service info and support Escalating complex issues to supervisors or teams Tracking and analyzing customer interactions to improve service Attend to customers online and offline Process Orders Handle Social Media(Instagram, Facebook, Tiktok, WhatsApp) Take Product pictures. Other ad-hoc duties Requirements: No experience needed Minimum of an OND