Customer Service Representative

Responsibilities: Respond promptly to customer inquiries via phone, email, and social media platforms Provide accurate information about products, services, pricing, and timelines Manage and track customer orders, complaints, and feedback Maintain strong relationships with clients to ensure repeat business Collaborate with the design and operations teams to ensure client satisfaction Process orders, invoices, and follow-ups efficiently Keep records of customer interactions and transactions Identify and escalate priority issues when necessary Requirements: Minimum of OND/HND/BSc in any relevant field 1–3 years of experience in customer service (preferably in retail, lifestyle, or interior décor) Excellent communication and interpersonal skills Strong problem-solving ability and attention to detail Proficiency in Microsoft Office and basic CRM tools Ability to multitask and work in a fast-paced environment Professional appearance and customer-oriented mindset Key Competencies:...